AI solutions · Industry solution
AI for Culture & Tourism
Interactive culture, more personal travel. We deliver practical guiding, content and operations tools for scenic areas, museums, tourism groups and local government tourism platforms.
Better experiences · more efficient operations
Better visitor experience
Visitors can ask, explore and interact at any time, with less reliance on human guides.
More content output
Generate holiday campaign and social media assets in batches and launch faster.
Closed-loop operations data
Q&A and itinerary data feed back into operations, supporting targeted marketing and repeat visits.
Six capabilities, combined to fit your venue
From visitor-facing guides and itineraries to back-office content and data. Start with just one.
AI digital human guide
Interactive multilingual tours that answer visitor questions from the site's knowledge base, on large screens, mini programs and on-site kiosks.
- Customizable appearance, voice and scripts
- Multilingual tours and Q&A
- Site knowledge updated in real time
Cultural heritage digitization
Digital restoration, structured annotation and intelligent search and display for artifacts, intangible cultural heritage and historical archives.
- Image restoration and high-definition display
- Artifact knowledge graphs
- Online exhibitions and educational content
AI-generated cultural products
Generate cultural product designs, promotional copy and short-video scripts in batches from local cultural elements to speed up content operations.
- Control over cultural style
- Draft designs for posters / merchandise
- Marketing copy and short-video scripts
Smart trip planning
Recommends routes and activities based on visitor preferences, length of stay and crowd levels, improving satisfaction and on-site spending.
- Personalized route recommendations
- Crowd and congestion alerts
- Integration with ticketing and marketing systems
On-site guide kiosk
Digital human guides installed in halls or at attractions. Visitors scan a QR code to continue the tour in the mini program on their phone.
- Voice narration with language switching
- Gallery guides and artifact search
- Scan to sync to the visitor's phone
Scenic area operations dashboard
Brings entry counts, visitor heat maps and Q&A data into the operations center to support dispatching, alerts and targeted marketing.
- Real-time visitor counts and crowding alerts
- Ticket validation and entry statistics
- Q&A data that informs operations
Who it's for
Scenic areas
Digital human guides, trip planning and operations dashboards. Pilot at one key attraction first.
Museums / exhibition halls
Artifact digitization, gallery guide kiosks and online exhibitions, with narration that updates as exhibits change.
Tourism groups
Multiple sites share one knowledge base and digital human, with unified content production and data definitions.
Local tourism platforms
Regional visitor services and promotional content generation, with private deployment that keeps data local.
Start with one scenic area or museum
- 01
Scenario and content review
Choose a pilot attraction or gallery and gather tour scripts, artifact materials and existing digital assets.
- 02
Knowledge base and avatar customization
Build the site knowledge base and customize the digital human's appearance, voice and multilingual scripts.
- 03
Pilot launch
Launch at one location on a large screen, mini program or kiosk, and collect visitor questions and feedback.
- 04
Iterate in operation
Add content and locations based on Q&A and visitor data, and connect ticketing and marketing systems.
Delivered with HyperSource products
AI Compute Appliance
Run the digital human and knowledge base on-premises at the site or venue, without depending on internet bandwidth.
Explore the applianceTokenHub – Unified LLM Gateway
Call local and public LLMs through one interface; use major providers' models for content generation as needed.
Explore TokenHubAI Kebao
AI answers visitors' online questions, ticketing issues and complaints first, with staff taking over as needed, all from the same knowledge base.
Learn moreAI Firewall
Protects public-facing Q&A against prompt injection and inappropriate output.
Explore protectionFAQ
Who maintains the digital human's content?
Narration comes from the site knowledge base. Your staff can add or edit entries, and the digital human uses the changes immediately, with no re-production needed.
Which languages are supported?
Common foreign languages and Chinese dialects can be configured as needed. The exact list is confirmed per project.
Do we need to rebuild our existing mini program and ticketing system?
No. Digital human Q&A, trip recommendations and visitor data connect to your existing mini program and ticketing system through APIs.
Can generated designs be used commercially as is?
Generated results are design drafts. We recommend having a designer refine them and completing a copyright check before production and sale.
Other AI solutions
Start with one scenic area or museum
Tell us about your venue and existing digital setup, and we will propose a demo and pilot plan.
- leo@hs.com.cn
- 24/7 technical support